Política de privacidad

Last updated: 27 April 2026

Harlowe & Co. manages this store and this website, including all data, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). Harlowe & Co. uses technology provided by Shopify to deliver the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, make a purchase or carry out any other transaction through the Services, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used and disclosed as described herein.

Personal information we collect or process

When we use the term “personal information”, we mean any data that identifies you or that can reasonably be linked to you or another individual. Personal information does not include data that has been anonymised or de-identified so that it can no longer identify you. We may collect or process the following categories of personal information — including inferences drawn from such information — depending on how you interact with the Services, where you reside, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, delivery address, telephone number and email address.

  • Financial information including credit card and debit card numbers, financial account details, payment card information, transaction details, payment method, payment confirmation and other payment-related information.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including items you view, add to your basket, save to your wishlist, purchase, return, exchange or cancel, as well as your previous transactions.

  • Communications with us including information you provide when contacting us, for example when submitting a customer service query.

  • Device information including information about your device, browser or network connection, your IP address and other unique identifiers.

  • Usage information including information about how and when you interact with or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.

     

  • Automatically through the Services, including from your device when you use our products or services or visit our website, as well as through cookies and similar technologies.

     

  • From our service providers, including when we engage them to enable certain technologies or when they collect or process personal information on our behalf.

  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalising and improving the Services: This includes fulfilling our contract with you, processing payments, managing orders, remembering your preferences, sending account-related notifications, handling purchases, returns and exchanges, managing your account, arranging delivery, enabling reviews and providing a tailored shopping experience (such as recommending products).

  • Marketing and advertising: This includes sending promotional communications via email, text message or post, and showing you online advertisements relating to products or services, including those based on your previous interactions with the Services.

  • Security and fraud prevention: This includes verifying your account, ensuring secure transactions, detecting and addressing potentially fraudulent or unlawful activity, and protecting our Services. You are responsible for maintaining the confidentiality of your login credentials.

  • Communicating with you: This includes providing customer support, responding to enquiries and maintaining our relationship with you.

  • Legal reasons: This includes complying with legal obligations, responding to lawful requests from authorities, participating in legal proceedings and enforcing our terms and policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify, service providers and other third parties who perform services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage and order fulfilment).

  • With business and marketing partners to provide services and show advertisements. These partners will use your information in accordance with their own privacy policies.

  • When you request or consent to such disclosure (for example, through social media integrations).

  • Within our corporate group or with affiliates.

  • In connection with business transactions (such as mergers), legal obligations, enforcement of terms, or protection of rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be shared with Shopify and third parties, potentially located in other countries.

Shopify may also process your data to provide advanced features. In such cases, Shopify is responsible for processing your data for those purposes. For more information, please refer to Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.

Third-party websites and links

The Services may contain links to third-party websites or platforms. We recommend reviewing their privacy and security policies. We are not responsible for their content, accuracy or practices.

Children’s data

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided personal data, please contact us to request deletion.

Security and data retention

No security system is completely secure. We cannot guarantee absolute security, and data transmission may not always be secure. We retain personal information only as long as necessary for our business and legal purposes.

Your rights and choices

Depending on your location, you may have rights such as:

  • Access to your personal data

  • Deletion of your data

  • Correction of inaccurate data

  • Data portability

If you are in the UK or EEA, you may also have rights to object to processing, restrict processing, or withdraw consent. You may exercise your rights by contacting us. We may need to verify your identity before processing your request.

Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International transfers

Your personal information may be transferred outside your country. Where required, we use recognised safeguards such as Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions or wish to exercise your rights, please contact us:

  • Email: harlowe.support@gmail.com

  • Address: Seville, CA, 11350, ES

For the purposes of applicable data protection laws, we are the data controller of your personal information.